Is Records management compatible with enterprise 2.0?

In this podcast Christian Walker and James Lappin discuss whether records management is compatible with enterprise 2.0.  We talk about the problems of capturing records into a records systems such as an EDRMS.  We ponder on whether anyone could or should integrate their EDRM with a web service such as Twitter or Facebook. James expresses his mixed feelings about the concept of asking users to declare things as a record. (Chris wrote a blogpost 'records matter, declaration doesn't' last year, with a more recent follow up) 

We discuss the challenges of using the word 'record' given that when anyone uses it you don't know whether they mean one document or a collection (large or small) of documents. Chris  wonders whether it is viable to carry on using the word 'records' but neither he nor James could come up with an alternatiive.

We end up talking about the proposed (but postponed) SOPA (Stop Online Privacy Act). Chris opposes the idea that a platform such as a filesharing site should be closed down if some of its users contribute content that infringes intellectual property rights.  He says it is up to content owners to protect their content online.. He calls  the media backers of SOPA 'dinosaurs'.  James realises that he and other records managers get called dinosaurs too and tries to draw parallels.  The new media companies of Silicon valley (Facebook, Google, Twitter) are interested in the platform rather than the content.  The old media companies (Disney, News International) and records managers are interested in the content rather than the platform.  The thing that records managers and old media have in common is that sometimes we seem to be swimming against the times.

Chris blogs at http://christianpwalker.wordpress.com/   and tweets as @chris_p_walker